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August 09, 2007

2007 Intranet & Portal Landscapes: Change is the name of the game

Some preliminary feedback from the 2007 survey participants shows that 70 % of the respondents are from the commercial sector (private sector: for profit, owned by shareholders or privately owned),  23 % government and 7 % divided between non profit associations and international, extraterritorial organizations.

Using the Intranet and Portal Landscapes diagrams, referred to in my recent posts How Intranet & Portal Landscapes Evolve and Global Intranets - Different Challenges, Different Paths,  the 2007 Survey Intranet-Portal landscape breaks down as follows:

1. Single - 28 %
2. Single Plus - 11 %
3. Multiple - 8 %
4. Diverse - 15 %
5. Standardised - 15 %
6. Integrated - 18 %
With 4 % stating "other".

Intranetlandscapes

(click to enlarge)

I'll be doing a closer analysis when I close the survey at the end of the month. It will be important to look at the private sector versus the government sector, as well as to see if there are trends for different sectors of activity.

This gives us a broad range of types of intranets, and looking at responses to other questions will most certainly give us some interesting findings and trends per type of intranet.
In answer to the question: "Please indicate if there been any major events in the last 1 or 2 years that have impacted your intranet or portal in a significant way" the top two answers are:

  • Restructuring, re-organisations of the company or entity
  • Re-organisation or re-structuring of the intranet

Both came in at approximately 47 % of the respondents, and further checking will show if they are the same companies for both responses. It was a multi-answer list including "New intranet sponsor at senior level, or major senior management change" which came in third place at a preliminary 36 %.

However, it is clear that most intranets need to be re-organised when the company re-structures because most intranets are still built around the content owners and "silos" of the organisation. The majority I have seen are not user centric, but many are moving in that direction.

Please note that the figures above are not final as the survey is still open. They do however represent over 100 companies and organisations who have already submitted their responses as of August 10th.
If you'd like to get involved, get in touch. Participants receive a free copy of the Standard Report in early October. The

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Comments

Hope you don't consider my comments as spam (relating to your problem with spammers)! As you've notice I'm following the insights on your blog closely.

I went back to your post about the evolution of Intranets. But it doesn't really talk about the evolution of Intranets, but more about the types of Intranets. Or am I mistaken?
Talking with someone from another company we came up with the following way Intranets evolve (as far as we know):
1. lots of local Intranets
2. a 'global' Intranet site is started, which contains some global corp. news and pointers to all the (known) local intranets
3. local Intranets are integrated into the 'global' one
4. one global (integrated) Intranet
I think your types of intranets maps well on these steps.

Could you write about the evolution paths of Intranets you see (based on the survey results)? Are there best-practice evolution paths, for instance?

You're right Samuel. The post is mis-titled in that I did not develop the idea of evolution there.
Take a look at the following post titled Global Intranets - Different Challenges, Different Paths and tell me what you think.
Your 4-step example is very interesting. It reflects a company where HQ was slow off the mark, then caught up. It is also a company that grew through progressive hiring, not acquisitions or mergers. It is probably not an international company with operations in many countries, but pretty much a one country, one language organisation.
Am I right?
By the way, keep on commenting - the more the better!

Last year I published a report that tracked the evolution of intranets. Samuel you may find that report useful. It is available at http://www.avenuea-razorfish.com/reports/regReport_popup.html

Thanks Shiv! And I'll take a look at your post too, Jane.

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